Cosmic
Terrible! Have tried to top up the account on several occasions, won't save card details so have to enter them again each time. By the time I've approved the transaction in my bank account and gone back, the transaction has vanished so have to start all over again! It did kind of work once however, but said there'd been an error. So I tried twice more, same error message. I later found I'd inadvertently funded it three times!!
2 people found this review helpful
Mark James McGaw
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When it works its fine but when it can't connect to the services and can't authenticate your fingerprint and resets your code even though the code is correct. It's a pile of junk im waiting on it coming back online or I'll be forced to see a tui rep to see if they can help.
Richard Davies
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Set up the app up on my tablet, including adding a pin number, plus debit card details for top ups. Then put the app on my phone, and had to enter a new pin number (rather than use the one I'd just set up) and also found the debit card details were not there. They're on the tablet (just checked) but not on the phone. It's as if it hasn't got the sense to link things together. It can't be difficult, or even a security issue, cos none of my bank apps behave like this. Poor customer experience.
7 people found this review helpful